Privacy Policy

Effective Date: 6/5/2025

Welcome to Polished Mane, located at 2221 Palo Verde Ave, Unit H1, Long Beach, CA 90815. We respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our salon services—whether online or in person.

Information we collect

We may collect the following types of personal information:

Name
Email address
Phone number
Appointment details
Service preferences

We collect this information when you:

Book an appointment
Join our mailing list or SMS list
Contact us via our website, forms, or in-salon
Engage with our marketing content

how we use your information

Your information is used for the following purposes:

To schedule and manage appointments
To send appointment reminders and confirmations
To communicate salon updates, promotions, and offers
To respond to your questions or service requests
To personalize your experience with Polished Mane

Phone Number Collection & SMS Communication

When you provide your phone number, you agree to receive two-way SMS communications related to appointments, customer service, promotions, or updates from Polished Mane.

Purpose of Collection: We collect your phone number to send appointment reminders, confirmations, salon updates, and promotions.
How Data is Used: Your phone number will be used solely for communication between you and Polished Mane. We do not sell or share your phone number with third parties.
Consent: By providing your phone number, you consent to receive SMS messages from us.
Message & Data Rates May Apply.
Opt-Out Instructions: You may opt out at any time by replying STOP or UNSUBSCRIBE to any text message. You will no longer receive SMS communications unless you re-enroll.

Email Communications

By providing your email address, you may receive occasional emails about promotions, services, or salon updates. You can unsubscribe at any time by clicking the unsubscribe link in the email or contacting us directly.

How we protect your information

We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

Third-Party Services

We may use third-party booking platforms or email/text marketing services to help manage communication. These platforms are also required to safeguard your information and follow applicable privacy laws.

Your Rights

You have the right to: